Utility Warehouse Careers

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Our offices in Colindale is home to where it all happens. Our teams are passionate about delivering excellent customer service. Designing new marketing campaigns for our Partners. Transforming our technology landscape. Along with our supporting functions there are roles for everyone who wants to join our award-winning team.

Customer Services

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Energy Operations

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Inbound Sales and Retentions

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Technology

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Marketing and Communication

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Support Functions

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Marketing and Communication

Just in the same way we’re not like any other utility company, our Marketing department isn’t quite like any other either. We wear two hats. One for our 600,000+ members. And one for our 40,000 Partners. So, life in UW marketing can be a bit fast-paced and demanding at times. But, we love it – and have lots of fun doing it. It’s a great place to learn and develop your career too.

Be part of the Which? Utility Brand of the Year’s marketing team

Be part of the Which? Utility Brand of the Year’s marketing team

Member marketing – keeping us No.1!

We don’t have customers. We have members. And we treat them all as if they were our mum. That’s why we’re working towards being the nation’s most trusted utility provider. Working in member marketing, you’ll have the job of keeping us at No.1. You’ll be involved in all aspects of the marketing mix, from strategy to planning to execution. You’ll develop and deploy high-quality, multi-channel communications and campaigns from start to finish. As a member ‘champion’, you’ll also keep things exciting, relevant, cutting-edge and regulatory compliant – all at the same time. You’ll help members save more by introducing them to our other products and services. And most importantly, you’ll keep them happy and loyal.

Partner marketing – from events for thousands to beanie hats

We don’t rely on advertising to recruit new members. Instead, we rely on over 40,000 independent Partners to grow our business. To help them do this, we provide them with the marketing materials they need to succeed. These can range from glossy, high-quality magazines to beanie hats – and everything in between. A large part of Partner marketing involves engaging, inspiring and motivating Partners themselves too. Here you’ll be involved with things like big events for thousands of people, weekly e-newsletters, and major promotions. You could even end up going on The Holiday of a Lifetime… seriously!

Our teams

Copy & design - above the line, below it and all around it... who cares about lines?

Our business is both fast-moving and complex. So, we have our own team of writers and designers who ‘get’ the business, can make the complex simple and turn things around rapidly. Each a specialists in their own field, they bring the brand to life – and as guardians, they look after it fiercely. It’s their job. But they do it nicely, and brilliantly… even if we do say so ourselves. Why not? Other people do.