Utility Warehouse Careers

Skip to main content Skip to main navigation

Our offices in Colindale is home to where it all happens. Our teams are passionate about delivering excellent customer service. Designing new marketing campaigns for our Partners. Transforming our technology landscape. Along with our supporting functions there are roles for everyone who wants to join our award-winning team.

Customer Services

View Department

Energy Operations

View Department

Inbound Sales and Retentions

View Department

Technology

View Department

Marketing and Communication

View Department

Support Functions

View Department

Energy Operations

Behind every good customer service experience is a raft of people that you never knew existed and in the case of gas and electricity, some of them sit in our Energy Department. The department is made of over 160 people with a great many skills, knowledge and experience.

Energy Operations at Utility WarehouseEnergy Operations at Utility Warehouse

Energy Operations at Utility Warehouse

Ashton - Head of Energy Services

We use and update industry data and exchange records with all other industry participants. We champion the UW brand and are the behind the scenes heroes that make everything run smoothly for members – from switching supplier to making sure their energy bills go out correctly using accurate meter readings. There are also lots of other third-party service providers that impact the experience a member receives from UW. The Energy Department looks for the best suppliers to provide those services, to make sure all our members receive the best-in-class service they deserve.

Our teams

Within Energy, there are several teams which form the core operation. These including – Business Transformation and Project Management, Contract Management, Regulation and Governance, Technical Industry Administration, Data and Insight, Customer Payment Solutions and Debt Management.

So, if customer service means a lot to you and you want a role that challenges you to think about the wider energy industry and have a deeper technical knowledge, the Energy Department could be the place for you. You’d be sitting at the heart of a product that is used in every single home, office, warehouse or factory throughout the country.